Our guarantee: terms

1. What is guaranteed.

The delivered software does what is written in the project sheet. This sheet lists the screens, the features and the platforms (web, iOS, Android). We approve it together after the meeting, before the down payment.

2. Payment.

• 10% down payment at signing, to get started.
• 90% on delivery, only if you accept the software.
• Prices are in Canadian dollars, plus taxes.

3. Delivery.

• The planned date is written in the project sheet, between 3 and 6 weeks depending on the size of the project.
• If we are waiting for content from you (texts, images, access), the date moves back by the same amount.

4. Review.

• You have 14 days after delivery to review the software.
• You tell us in writing what does not match the project sheet.
• We fix it, with 2 rounds of corrections included.
• If we hear nothing from you within this period, the software is considered accepted.

5. If you are not satisfied.

• After the corrections, the software still doesn’t do what the project sheet says? You can refuse it.
• You don’t pay the balance, and we refund your down payment within 30 days.
• The software then remains with Omnilab: you don’t use it and you don’t publish it.

6. What the guarantee does not cover.

• A feature added after the sheet was approved. It is covered by an amendment, with its own price and timeline.
• Third-party costs already incurred at your request and in your name: domain name, Apple or Google developer accounts, paid services.
• A change of mind about the project itself, when the delivered software matches the sheet.

7. Launch pricing.

• It applies to projects whose sheet is signed no later than the date shown on the site.

Date currently shown: February 15, 2027.